General Caring and Aged Care Funding Assistance Resources
The new Home Care Packages encourages the use of innovative care through digital technologies at any funding level, with Section 4 of the guidelines now specifying the use of telecare and telehealth solutions:
Where safe, effective and clinically appropriate, home care providers are encouraged to use innovative and digital delivery options to provide services to consumers. This could include the use of telehealth, video conferencing and digital technology, such as remote monitoring and other assistive technology.
This is a first port of call to establish eligibility to receive federal government subsidised aged care services through “My Aged Care”. The ACAT team will visit your home or hospital and guide you through a series of questions to find out how well you are managing at home and what kinds of help or services you might need. Once the assessment is made, you will be informed of the type and level of funding you can receive, dependent on your needs.
The new HCP program through the federal government’s “My Aged Care” encourages the use of innovative care through digital technologies at any funding level. Section 4 of the guidelines now specify the use of telecare and telehealth solutions such as Find-me Carers Watch. That means if you are eligible for HCP package assistance, you may be eligible for funding assistance for your Find-me Carers Watch.
Specifically, the guidelines state: “Where safe, effective and clinically appropriate, home care providers are encouraged to use innovative and digital delivery options to provide services to consumers. This could include the use of telehealth, video conferencing and digital technology, such as remote monitoring and other assistive technology.”
The official federal government website outlining the various options for support for older Australians and their carers and a starting point for gaining access to those services. It describes the types of services available, from home care, transitioning from hospital to respite care and moving into residential aged care, information about estimated aged care fees and eligibility and access requirements. It also includes information about caring and case studies.
Sample content: a useful summary of the different kinds of Help at home available.
National service. Call 1800 200 422 Mon -Fri 8am – 8pm; Sat 10am-2pm
The Commonwealth Home Support Programme (CHSP) helps you stay independent and in your home and community for longer. Check in with the site below for more information about assistance you may be eligible to receive.
Your state government may also be able to assist, including via federal funding through the National Disability Insurance Scheme (NDIS).
Family & Community Services (NSW) www.adhc.nsw.gov.au
Department of Human Services (VIC) http://www.dhs.vic.gov.au/home
Dementia Assistance Funding & Aged Care Support
For a summary of some available funding support in addition to the organisations above, visit
Veterans may be eligible for a subsidised personal response system under the Rehabilitation Appliances Program (RAP).
National Guidelines for the supply of a Personal Response System (PRS) are available online via the Department of Veteran's Affairs website.
For general enquiries phone 1800 555 254 or visit the DVA website.
The Australian Government’s Employment Assistance Fund (EAF) provides financial assistance to a person with disability or their employer for workplace modifications, equipment and services they require as a result of their disability and are necessary for them to be able to perform their employment duties. You may be eligible to receive funding for your Find-me Carers Watch under this program.
For more information, phone 1800 646 800 or visit JobAccess.
Information about products and services to help people remain independent and improve their quality of life. This is a high quality collection of some of the latest and most popular assistive technology for people living with dementia, disabilities and their carers. Independent Living Centres in each state (except NT) offer a wide range of other services and support. The Community Services section includes many useful links: for Seniors; for Youth/Children; for the National Disability Insurance Scheme and more.
Sample content: about assistive technology including viewing the Find-me Technology’s watch and the many devices and equipment you can use to make home healthcare safer and easier.
As well as the website you can visit Independent Living Centres in each state (except NT) or call the Independent Living Centres Advisory Service on 1300 885 886.
An accessible, community oriented support centre run by Alzheimer’s Australia that invites comments and interaction from a caring group of users. Includes links to the latest in research, events, shared stories from real life carers and those living with dementia and good quality fact sheets.
Sample content: “How I chose the right home for my husband” is one of many moving real-life stories laden with practical tips shared by participants in this online community.
National service. For phone support call the National Dementia Helpline on 1800 100 500 or 1800 639 331.
Dementia Behaviour Management Advisory Sources is an Australian government resource. It is a good access point to find services and support, from assessment and diagnosis through to referral to other services and more. It contains useful information and practical tips for family carers and well as care workers. There are some eligibility requirements for certain services but information is free.
National service. 24-hour helpline 1800 699 799
Australia’s peak independent advocacy group supporting the interests and wellbeing of older Australians at both community and government / policy level. As well as the national organisation, there are COTA branches in each state which offer location-specific information. Both national and state-specific COTA websites are good starting points for accessing information about issues affecting older Australians.
Sample content: find out how you can get involved, share experiences or follow through on ideas to make a positive difference for older Australians.
National service with state-specific organisations. Contact the COTA national organisation on 02 6154 9740.
Zig Zag - Young Women's Resource Centre (with sexual assault program for 12 0 15yrs) - 3843 1823
Brisbane Rape and Incest Survivors Support Centre - 3391 0004
Domestic Violence Outreach Program - UCC - 3624 2440